This month we found out that we had been selected as winners of the Cisco Technology award!
Yesssssss!!!!!
At the moment we have one phone line, call waiting (which is disruptive), one voice mail box, and 4 cell phones between the 3 of us. Often times I'm on the main office line, a call is beeping in (the message gives my cell phone number as an alternate number to call, so that starts ringing too), while Anne and Stephen are on their cell phones. So you can imagine how lucky we feel as we are about to start using technology to help us grow our business, intelligently.
Aside from our lackluster phone system, we don't have a central portal where information is stored. We use an intranet combined with Word and Excel documents to keep track of all of the details for each event. Communication is crucial to the success of our events. To give an example, if a client has a shell fish allergy and shell fish ends up at the event, the event is ruined. (This has happened, but luckily she was gracious and understanding and relished in the other delicious foods she could eat.) But we certainly felt bad and like we failed.
We know we can use the Cisco technology as a starting point to build internal infrastructure that is integrated and improves communication and organization.
A wonderul, surprising additonal part of the Cisco Tech award is that Hands On Gourmet is the featured business in Biz Wise, a podcast that will be aired sometime in the next few months. The concept is Chief Officer of Everything. The tone is small business owner to small business owner. And the theme is taking the pain out of prospecting. A link to the podcast will go out to 60,000 people. More stats to follow, as well as results.
A film production crew came to our office to interview us and then to an event to capture the best part of what we do. We're very excited to see the results. I am especially looking forward to meeting the other guests of the show, in particular Chip Conley, the founder of Joie de Vie Hospitality. He's a local San Francisco idol of mine. The only time I've been at the same party as him, I have been to shy to say anything. Now I have just the line....
Yesssssss!!!!!
At the moment we have one phone line, call waiting (which is disruptive), one voice mail box, and 4 cell phones between the 3 of us. Often times I'm on the main office line, a call is beeping in (the message gives my cell phone number as an alternate number to call, so that starts ringing too), while Anne and Stephen are on their cell phones. So you can imagine how lucky we feel as we are about to start using technology to help us grow our business, intelligently.
Aside from our lackluster phone system, we don't have a central portal where information is stored. We use an intranet combined with Word and Excel documents to keep track of all of the details for each event. Communication is crucial to the success of our events. To give an example, if a client has a shell fish allergy and shell fish ends up at the event, the event is ruined. (This has happened, but luckily she was gracious and understanding and relished in the other delicious foods she could eat.) But we certainly felt bad and like we failed.
We know we can use the Cisco technology as a starting point to build internal infrastructure that is integrated and improves communication and organization.
A wonderul, surprising additonal part of the Cisco Tech award is that Hands On Gourmet is the featured business in Biz Wise, a podcast that will be aired sometime in the next few months. The concept is Chief Officer of Everything. The tone is small business owner to small business owner. And the theme is taking the pain out of prospecting. A link to the podcast will go out to 60,000 people. More stats to follow, as well as results.
A film production crew came to our office to interview us and then to an event to capture the best part of what we do. We're very excited to see the results. I am especially looking forward to meeting the other guests of the show, in particular Chip Conley, the founder of Joie de Vie Hospitality. He's a local San Francisco idol of mine. The only time I've been at the same party as him, I have been to shy to say anything. Now I have just the line....
posted by Molly Fuller & Anne McCarten-Gibbs at 8:53 AM
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